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Workforce solutions for the US healthcare industry

We build dedicated remote teams to provide US-based healthcare companies with a strategic advantage, remarkable cost savings, and enhanced competitiveness.

Our SolutionsContact Us

We build remote teams for US healthcare companies

We are a premier provider of experienced and licensed healthcare professionals for US healthcare companies. With 13 years of offshore staffing experience, we have built high performing remote teams answering the specialized needs of our clients.

Performance, Quality, and Reliability

Why HealthScope?

We can help you reduce operational costs and improve efficiency so you can focus more on patient care. We are HIPAA & HITech compliant, which makes us a perfect partner for healthcare companies. You can rest assured that patient data is secure, and confidentiality is maintained.

We recruit highly educated, skilled, quick-learning professionals. Competitive compensation and benefits ensure low employee attrition. We prioritize productivity, quality, and longevity over cost that would benefit you more in the long run.

Leverage the experience of our founders who employed this solution for their U.S. business and saved $4.6 million in the second year after deployment. When you book a free consultation, you will be able to speak directly with our CEO.

We build your offshore remote teams of skilled professionals that can handle your requirements. We can find you qualified RNs that can be the professional face that your referring physicians and patients deserve.

We only offer services to U.S. healthcare businesses. Our founders came from that industry and understand its unique complexities.

Let's discuss your needs and build the best staffing solution for your business.

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What kind of tasks can I offshore?

You can offshore any process or back-office task that can be performed on a computer and even any task where you have a clinician interacting with a patient over the phone. Below are some of the job functions that can be considered for offshoring.

  • Document Intake
  • Product/Service Locator
  • Insurance Intake
  • Insurance Resolution
  • Sales Orders
  • Insurance Billing
  • Patient Collections
  • Patient telehealth
    • Phone and Video
  • Patient questions
    • Troubleshooting
  • Patient compliance calls
  • Patient wellbeing checks
    • ADLs, QOL
  • Patient appointment request
  • Accounting
    • CPAs
    • Staff Accountants
    • Junior Accountants
  • Call triage (reception)
  • Customer Satisfaction Survey
  • Returns/Exchange
  • Requests for Service
  • Inside Sales
    • Appointment setting for field sales
  • Sales CSRs
    • Admin support for field sales
  • Post-Sale Opportunities
    • Retail sales, accessories

We're HIPAA and HITECH-compliant

Our personnel training, technology systems, and processes meet or exceed regulatory guidelines.

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FANTASTIC PEOPLE

This is how we do patient care

People are quick to complain, but generating compliments on great client interaction, good English skills, and our fantastic people is a testament to the excellent services we provide. Here are just some of the accolades sent by our clients, highlighting the satisfaction expressed by patients towards our team members’ exemplary performance.
Commendation videosRead Testimonial
“(I) have to give a special shout out to Christian Culang from the Pharmacy Manager for the great work Christian does each day. She stated that he’s very patient with all of our patients and thorough on all his call recordings they’ve pulled so far!! Great work!”
CoryOnshore Lead and Pharmacy Manager
“I wanted to acknowledge Marielyn Austria. This patient said she is ‘exceptional’ and ‘on the road to being a good employee, if not a supervisor.’ Marielyn, what an awesome compliment!! Thank you for taking care of our patients and always providing the best customer service. Keep up the good work!”
KylieU.S. Customer Service Manager
"Hi Aljon. I just wanted to let you know that Brandy listened to the call recording and said you did exceptionally well. You explained the machine typed being shipped correctly and stayed calm and cool during the call. Great job! Thanks sos much."
AshleyBranch Manager, AdaptHealth
“Lea is great, she saved the day for me. I called to know how much everything will cost me and what the insurance will pay for the CPAP machine. She explain me things that made sense. Lea is greatest, she is the best.”
ChristinePatient, Wisconsin
“Hi, my name is Margaret, and I was just speaking with your service representative in billing, JC... I’d just like to say what a wonderful patient service rep and knowledgeable JC was in helping us resolve a lot of our questions... I just wanted to give kudos to him... I work in the service industry and just wanted you to know that he’s an exceptional representative for your company.”
MargaretPatient, New Jersey
“I spoke with Raffy, and she has tremendous diction. She speaks well and I'm just congratulating her for a job well done! 🙂”
JohnPatient, Ohio
"Jewell did an excellent customer service. She did an amazing job, resolved all my concerns, very polite, knowledgeable, she is the best person I've ever contacted. Thank you very much, Jewell. Wish you the best in your work and in your life."
ViktorPatient, Georgia
"I would like to tell you that Eronne did a wonderful job and I would like you as his supervisor to notice what a good time he solved all my problems in a very short time."
SusanPatient, Florida
"I am calling about one of your agents, Shem. I would like to say that he is a very very good agent, he's very kind, very thoughtful, and courteous. He is very helpful and I just think that he should have some kind of recognition. Thank you very much."
AlicePatient, Delaware
"Justene has done an awesome job keeping up with his call volume and QA’s, and provide exceptional customer service to our patients. Keep up the great work! I can’t wait to see what you can do this upcoming year!"
PennyOnshore Team Lead, Patient FInancial Services
"Crigielyn does a great job reviewing accounts in detail and following the correct process. She has great customer service skills and treats our patients very well. She takes the time to listen to them and address all their concerns and questions to make sure they get taken care of. We appreciate all that she does."
AshleyOnshore Manager
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ISO/IEC 27001:2013

Provide innovative staffing solutions with a strategic edge, delivering competitive advantage and significant savings for offshore based companies. In accordance with the Statement of Applicability, version 2, updated 12th July 2024.

ISO 9001:2015

Provide innovative staffing solutions with a strategic edge, delivering competitive advantage and significant savings for offshore based companies.

Great Place To Work® 2024-25

We are proud to be Certified™ this year based entirely on current employee experience at Healthscope Services. Great Place To Work&reg is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention, and increased innovation.
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Recognized by Business Management Review

Top BPO in Philippines 2024

By transforming a persistent workforce challenge into a business growth opportunity for clients, Healthscope Services consistently proves itself as a problem-solving partner, illustrating that sometimes thinking beyond geographical boundaries can lead to unparalleled success. Learn more. Check out our vendor profile.

Let's talk about how offshored staffing can be a game changer for your business.

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